ISP billing & network management, made in Kenya
Billing, M-Pesa and MikroTik on autopilot for Kenyan ISPs.
DeeISP360 collects your subscribers' M-Pesa payments, reconnects them on your routers in seconds, keeps track of every ONU and router you own, and sends your technicians to the right door. One portal for your whole team, on any phone.
The promise
A customer pays. They are back online in under five seconds.
No one at a desk confirming M-Pesa messages, no one logging into the router, no customer calling to ask why they are still offline. This is what happens, every time, on its own:
Why ISPs move to DeeISP360
Stop running a network business on spreadsheets and M-Pesa SMSes.
Without it
- Staff match M-Pesa messages to customers by hand, and mistyped account numbers wait days.
- Paid customers stay offline until someone logs into the router.
- Unpaid customers stay online because nobody suspended them.
- ONUs and routers leave with customers who stop paying.
- Faults are WhatsApp messages; nobody knows who is fixing what.
- Month-end means guessing what was really collected.
With DeeISP360
- Payments match themselves; the few that cannot wait in one queue with suggested customers.
- Paid customers reconnect automatically, in seconds.
- Expired customers are suspended on time and sent to a page where they can pay.
- Every device is tracked by serial, with alerts after 14 days unrecovered.
- Tickets have owners, SLAs and a technician app that will not close a job half-done.
- Revenue, arrears and churn reports are ready every morning.
Everything in one portal
Twelve modules. Start with what you need, add the rest as you grow.
Billing & M-Pesa and MikroTik & RADIUS are in every plan. Everything else comes with a bigger plan or as an add-on.
Billing & M-Pesa
Paid on M-Pesa, back online in seconds.
Learn more →MikroTik & RADIUS
The router always agrees with the bill.
Learn more →Hotspot & Vouchers
Public Wi-Fi that sells itself.
Learn more →GPON / OLT Monitoring
See weak fibre before the customer calls.
Learn more →Inventory & Assets
Every ONU and router, from delivery to doorstep and back.
Learn more →Tickets & Field Service
The right technician, at the right door, with the right kit.
Learn more →Reseller Portal
Agents who sell for you, on their own portal.
Learn more →Customer Self-care Portal
Fewer calls, faster payments.
Learn more →SMS & WhatsApp Centre
The right message, at the right moment, automatically.
Learn more →Advanced Reports
Know exactly where the money and the customers are going.
Learn more →KRA eTIMS
Tax-compliant invoices without the extra step.
Learn more →Open API & Webhooks
Connect DeeISP360 to anything.
Learn more →A portal for every role
Everyone sees their own work, and only that.
Roles and permissions decide what each person can see and do, two-step sign-in protects every account, and every sensitive action is recorded.
Collections, subscribers, network health and alerts on one screen, with every report and setting.
M-Pesa matching, reconciliation, invoices and receipts. No access to router settings.
Find any customer in seconds, ping their line, send an STK Push and open a ticket.
A phone app with only their jobs and stock: navigate, scan the device, record materials, close.
Their own clients, vouchers, float and commission, and nothing else.
A self-care page to pay, see expiry and usage, get receipts and report faults.
Built for
Fibre, Wi-Fi or both.
Fibre & GPON ISPs
PPPoE home and business subscribers across several POPs, OLTs to watch and a field team installing every week.
How it works for you →Hotspot & public Wi-Fi
Estates, malls, campuses and stages selling hours and days of Wi-Fi by M-Pesa and voucher.
How it works for you →Resellers & building managers
Agents and landlords who sell your service and earn commission on their own portal.
How it works for you →How joining works
From application to your first automatic payment.
Every ISP on DeeISP360 is checked and set up by our team, so your portal works with your Paybill and your routers from day one.
Apply
Tell us about your company and network, choose a plan and your portal address, and upload your registration and KRA PIN certificates.
Approved
Our onboarding team checks your documents and calls you to confirm your setup.
Invite sent
Your portal is created and the owner gets an invite link by email and SMS to set a password and two-step sign-in.
Go live
A checklist walks you through connecting M-Pesa, linking routers, setting packages and importing customers, with us beside you.
Security & control
Your money and your customers' data, properly protected.
Each ISP's data is kept apart from every other's. Nobody on your team can move money alone, and nobody can quietly undo what they did.
Two-step sign-in
SMS code or authenticator app for every staff account.
Roles & permissions
Each role sees and does only what it should.
Audit log
Who did what, when and why; it cannot be edited.
Data kept apart
Each ISP's data is isolated, encrypted and backed up daily.
Questions
What ISPs ask us first.
Do I need to change my MikroTik routers?
No. DeeISP360 works with the RouterOS you already run (v6.49 and v7), through the API or RADIUS. We help you create a dedicated API user and test the connection during setup.
Does it work with my existing Paybill or Till?
Yes. You keep your own Paybill or Till number and your money goes straight to you. We connect it through Safaricom Daraja during onboarding.
Can I move my existing customers?
Yes. Import them from a spreadsheet or your current system; we check the file with you before anything goes live.
How long does approval take?
Usually within one business day. You can check your application's status at any time with its reference number.
Put your billing and network on autopilot.
Apply in about ten minutes. Our team reviews it within one business day, then the owner gets an invite to their own portal.