Everything an ISP runs on, in one portal.

Customers pay to your Paybill or answer an STK Push prompt. DeeISP360 matches the payment to the account, extends the subscription, reconnects the customer on the router and sends an SMS receipt, usually in under five seconds, with nobody at a desk.

• Paybill C2B auto-matching. Payments are matched by account number, then phone number, then a close match on a mistyped account. Anything left goes to one suspense queue with suggested customers.
• STK Push. Send a payment prompt to one customer, a whole segment, or automatically when a grace period ends.
• Prepaid monthly, weekly and daily plans. Expiry, grace period, automatic suspension and redirection to your captive portal, then reconnection the moment they pay.
• Invoices and receipts. VAT-ready invoices and receipts, shared as a link by SMS or WhatsApp and printable as A4 or thermal.
• Statement reconciliation. Upload an M-Pesa statement and see missed callbacks, unmatched payments and amount mismatches against your ledger.
• Controls. Manual cash entries and ledger adjustments need a reason and a second person's approval, and every change is in the audit log.

A branded captive portal where users buy an hour, a day or a month with M-Pesa and are connected automatically, or log in with a printed voucher.

• Captive portal. Your brand, your packages, M-Pesa purchase and voucher login on one phone-friendly page.
• Time-based packages. From one hour to thirty days, with data caps and speeds you set.
• Voucher batches. Generate, print and track vouchers by batch, site or reseller; void lost ones.
• Sales by site and hour. See which sites and hours sell, and how M-Pesa compares with vouchers.

Invoices are submitted to KRA eTIMS as they are issued, with the control number and QR on the invoice and failed submissions retried.

• Automatic submission. Every invoice, as it is issued.
• VAT report. Output VAT by month, ready for filing.
• Retries and status. See submitted, pending and failed invoices, and retry.

Track ONTs, routers, SFPs, OLT cards, fibre drums, batteries and inverters by serial, MAC or barcode, wherever they are: warehouse, POP, technician's van or customer's wall.

• Serial, MAC and barcode tracking. Each device's full life: received, checked out, deployed, returned, repaired or written off.
• Goods received and transfers. Receive deliveries against suppliers and move stock between warehouse, POPs and technicians.
• Technician stock. What each technician holds, and cable issued against cable recorded as used.
• Unrecovered equipment alerts. Customers suspended or gone for more than 14 days with your equipment still on site, with retrieval jobs.
• No device, no completion. An installation cannot be closed until the installed ONU or router is assigned to the customer.

Log faults against the customer, POP and device, dispatch them to technicians, and give the field team a phone app that walks them through each job.

• Helpdesk tickets with SLAs. Outages, low optical power, slow speeds and line breaks, each with its own response and resolution clock.
• Diagnostics before a ticket. Ping, optical level, session and router checks give a verdict before anyone is sent out.
• Dispatch board. Drag jobs to technicians and see them on a map.
• Technician app. Check in by GPS, follow the checklist, scan the device, record cable and connectors, take photos and get the customer's signature.
• Performance. First-time fix, time to resolve and SLA met, per technician.

Works on a phone

Helpdesk and field staff can do almost everything from a smartphone browser.

Retries on its own

If M-Pesa or a router is briefly unreachable, the job waits and tries again.

Everything recorded

Suspensions, overrides, cash entries and edits are logged with who, when and why.

Your own address

yourisp.deeisp360.com, or your own domain, in your colours and logo.